Answers to Common OEM & Battery Inquiries
Below you will find answers to frequently asked questions regarding our lithium battery cells and custom battery pack solutions.
If your question is not listed, please contact our team directly.
Battery Basics & Technical Knowledge
What types of batteries do you manufacture?
We manufacture Li-ion cylindrical batteries, lithium polymer batteries, LiFePO4 batteries, and custom battery packs. These battery solutions are widely used in consumer electronics, medical devices, industrial equipment, and IoT applications. Different battery chemistries are selected based on energy density, cycle life, safety requirements, and operating conditions.
What Are Custom Battery Packs and Why Are They Used?
Custom battery packs are designed to meet specific voltage, capacity, size, and performance requirements for different applications. They are widely used in consumer electronics, medical devices, industrial equipment, and IoT products where standard battery sizes or specifications may not fit the device design or power requirements
Which Industries Commonly Use Custom Battery Packs?
Custom battery packs are widely used in consumer electronics, medical devices, industrial equipment, IoT devices and smart wearable products. Different industries require customized battery voltage, capacity, size, BMS functions, and safety protection based on their operating conditions and product requirements.
Can You Integrate Custom BMS Solutions into Battery Packs?
Yes, we provide custom Battery Management System (BMS) integration for battery packs. Our BMS solutions support battery protection, cell balancing, temperature monitoring, fast charging, and smart communication functions including Bluetooth and WiFi connectivity for advanced battery management.
What Is the Operating Voltage of a Lithium Battery?
The operating voltage of a battery refers to the voltage range during charging and discharging under normal working conditions. Operating voltage varies depending on battery chemistry, cell configuration, and application requirements. Proper operating voltage is important for battery performance, efficiency, and safety in electronic and industrial devices.
Compliance & Internaltioanal Logistics
What certifications do your custom battery packs have?
Our battery products support international certifications and compliance standards including UN38.3, IEC62133, UL2054, CE, RoHS, and MSDS. These certifications help ensure battery safety, transportation compliance, electrical reliability, and environmental compliance for global markets.
Are Your Custom Battery Packs Recyclable or Environmentally Friendly?
Yes, our custom battery packs are designed with environmental compliance and recyclability considerations in mind. We follow international environmental standards such as RoHS and other relevant regulations to reduce hazardous substances and improve material sustainability.
Battery components, including metal casings and key raw materials, can be recovered and recycled through professional battery recycling processes. In addition, we support eco-friendly design practices such as efficient energy usage, long cycle life battery selection, and optimized material utilization to reduce environmental impact across the product lifecycle.
What is UN38.3 certification for lithium batteries?
UN38.3 is an international transportation safety standard required for lithium batteries shipped by air, sea, or land. The testing process includes altitude simulation, thermal testing, vibration testing, shock testing, external short circuit testing, and overcharge evaluation to ensure transportation safety.
Manufacturing & Quality Control
How Are Custom Lithium Battery Packs Designed for Extreme Operating Conditions?
Custom lithium battery packs for extreme conditions are designed with specialized battery cells, thermal management systems, protective housing, and custom BMS integration to ensure stable performance and safety in high-temperature, low-temperature, high-vibration, or high-humidity environments. These battery solutions are commonly used in industrial equipment, medical devices, outdoor electronics, and IoT applications.
Can you create custom battery packs for unique shapes or sizes?
Yes, we provide OEM and ODM custom lithium-ion battery packs in various shapes, sizes, voltages, and capacities based on product requirements. We support compact designs, ultra-thin battery packs, custom housing development, PCB/PCM integration, and smart BMS solutions for consumer electronics, medical devices, and IoT products.
What is the process for ordering custom battery packs?
The OEM/ODM process typically includes project requirement analysis, battery cell selection, electrical and structural design, prototype development, safety testing, sample approval, and mass production. Our engineering team supports custom battery pack development for consumer electronics, industrial equipment, medical devices, and IoT applications.
How long does it take to develop a custom battery pack?
Custom lithium battery pack development time depends on battery specifications, structural complexity, BMS requirements, and testing standards. Standard projects generally require several weeks for engineering design, prototype development, and performance verification before mass production.
Do you offer small-batch orders for custom battery packs?
Yes, we support small-batch production and prototype manufacturing for custom lithium battery pack projects. Small-volume production is suitable for product testing, engineering validation, pilot runs, and new product development before large-scale manufacturing.
After-Sales Support & Warranty
Do you provide technical support for battery projects?
Yes, our engineering and sales team assist customers throughout product development, testing, production, and after-sales stages. We provide support for battery selection, BMS integration, charging solutions, and application optimization.
What warranty do you provide for batteries?
Warranty terms vary depending on battery chemistry, application type, operating conditions, and project requirements. We provide warranty support based on agreed product specifications and quality standards to ensure long-term product reliability.
How do you handle battery quality issues?
If quality issues occur, our team conducts technical analysis and failure evaluation to identify root causes. We work closely with customers to provide corrective actions, technical support, and product improvement solutions when necessary.
Can you support long-term OEM/ODM cooperation?
Yes, we support long-term OEM and ODM cooperation for global customers in consumer electronics, medical devices, industrial equipment, and IoT industries. Our services include product customization, engineering support, quality management, and stable production capability for long-term supply partnerships.
Do you support confidential product development?
Yes, we support confidential OEM and ODM battery development projects and can sign NDA agreements upon request. Customer product information, technical drawings, and project specifications are managed under internal confidentiality procedures.
